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Post by chintuchin12 on May 20, 2015 1:22:02 GMT
For some reason i cant open my .ata file can you help i'm on a deadline..
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Need Help
May 20, 2015 1:46:58 GMT
via mobile
Post by Frank on May 20, 2015 1:46:58 GMT
Hi, Can you give us more information? Are you on the new Antenna 5? Or an earlier version? Is it opening up blank? Or not opening at all? Have you down loaded the 5, installed but decided to not upgrade? If so you might have over written your paid version and the test 5 has expired. Need more info.to help. Frank
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Post by chintuchin12 on May 20, 2015 1:49:10 GMT
i have the new version and it won't open the file at all.. its there a way to access the ata file? can i sent you the ata file.
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Need Help
May 20, 2015 2:02:47 GMT
via mobile
Post by Frank on May 20, 2015 2:02:47 GMT
You upgraded to 5 correct(purchased). Is the ata you are trying to open 5 as well or from a earlier version?
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Post by chintuchin12 on May 20, 2015 2:11:18 GMT
If i try to open it in 5 and give me an error.. also if i double click on the file it opens up a blank page. yes i have purchased the new version
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Post by Frank on May 20, 2015 2:20:06 GMT
if I remember right if you double click and it opens a blank page it normally means the ata is in a newer version then what is on you pc. What version is your Antenna? (see in help/about 5.4? or is it higher?
Frank
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Post by chintuchin12 on May 20, 2015 2:27:51 GMT
I have the new version 5.4. Attachments:
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Post by Graham on May 20, 2015 2:30:50 GMT
Hi chintuchin12
give this a try
Open Antenna (not your ata file)
Hold down CTRL+Shift on your keyboard and keep holding then click on site. In the list you new see the option for backups Click it and scroll through till you find your file
Graham
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Post by Frank on May 20, 2015 2:35:12 GMT
Try opening the backup copy: Opening a backup... • In Antenna, hold down the Ctrl & Shift keys together. • Click on the main Site menu. • You'll see an extra Backups... menu item, select this to open the Backups window. In the Backups window choose the most recent backup copy of your project to open. After opening, save the backup project to a new file. Frank
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Post by Frank on May 20, 2015 2:38:31 GMT
Hi Graham,
Chintuchin, I leave you in capable hands. I'm hanging it up been a long day. Good luck, Frank
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Post by chintuchin12 on May 20, 2015 2:42:24 GMT
awsome thanks it worked you saved me i owe you a beer....thanksssssssss
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Post by Graham on May 20, 2015 2:52:43 GMT
your welcome, glad we can be of help
Graham
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